Can I get a refund for the departed Yili tour group Detailed refund change and cancellation fee schedule Recommended tour costs and prices

Contact Manager Wang Fei at phone number 18095969599 or WeChat 18095969599 to send itinerary and quotation

Icon prefix:🌄【Comprehensive Guide to Refund and Change Policies for Ili Tour Groups: A Practical Guide from Itinerary Changes to Cost Breakdowns】🌄
We have recently received many inquiries from tourists: ‘If I have already signed up for an Ili tour group, can I cancel if something comes up unexpectedly? How are refund and change fees calculated?’ In response to this frequently asked question, we have compiled a detailed guide covering refund and change rules, cost breakdowns, and itinerary changes, combining the latest policies in Xinjiang’s tourism market for 2026 with practical operation cases, to help you plan your itinerary clearly and avoid unnecessary losses.
I. Key Highlights of the Ili Tour Group: Why Choose This Itinerary?
(I) Itinerary Features:A Visual Feast of Grasslands, Lakes, and Canyons
The Ili River Valley is known as ‘China’s Most Beautiful Summer.’ From July to August, during the peak tourist season, the grasslands are lush and green, wildflowers are everywhere, and the lakes are as clear as mirrors. The itinerary covers core attractions such as Nalati Grassland, Sayram Lake, Kalajun Grassland, and the Ili section of the Duku Highway, with daily driving distances controlled within 3-4 hours, making it suitable for families, parent-child travel, and photography enthusiasts.
(II) New Experiences Added in 2026
Ethnic Homestays:Visit local families of various ethnic groups to experience making nang (a type of bread), milking cows, and listening to Aken singing and playing instruments.
Stargazing Camping:Nalati Grassland offers unique stargazing rooms where you can observe the Milky Way at night.
Motorhome Travel:Some routes support motorhome travel, allowing for free stops at niche viewpoints.
II. Sample Itinerary (Taking a 6-day in-depth tour as an example)
(I) Daily Key Arrangements
Day 1:Arrive in Yining City
Activities:Airport/station pickup, check into a four-star hotel in the city center, and freely stroll the Ili River Bridge to watch the sunset.

Icon prefix: 🌄【Comprehensive Guide to Refund and Change Policies for Ili Tour Groups: A Practical Guide from Itinerary Changes to Cost Breakdowns】🌄Dining:Recommended to try hand-grabbed rice, baked stuffed buns, and kvass beverage.
Day 2:Yining → Sayram Lake (circum-lake tour) → Fruit Valley Bridge → Khorgos Port
Driving Distance:Approximately 4 hours (including circum-lake time)
Highlights:VIP access to Sayram Lake to avoid queues; duty-free shopping available at Khorgos Port.
Accommodation:Quality hotel in Qingshuihe Town.
Day 3:Qingshuihe → Princess Jieyou Lavender Garden → Kalajun Grassland → Tekes Bagua City
Driving Distance:Approximately 3.5 hours
Highlights:Horseback riding experience at Kalajun Grassland, drone aerial photography at Tekes Bagua City.
Accommodation:Characteristic homestay in Tekes County.
Day 4:Tekes → Nalati Grassland (Aerial Grassland) → Nalati Town
Driving Distance:Approximately 4 hours
Highlights:In-depth tour of Nalati Grassland by shuttle bus, photograph the grassland sunset in the evening.
Accommodation:Comfortable homestay in Nalati Town.
Day 5:Nalati → Bayinbuluk (Nine-Curve Eighteen-Bend) → Bayin Town

We have recently received many inquiries from tourists: ‘If I have already signed up for an Ili tour group, can I cancel if something comes up unexpectedly? How are refund and change fees calculated?’ In response to this frequently asked question, we have compiled a detailed guide covering refund and change rules, cost breakdowns, and itinerary changes, combining the latest policies in Xinjiang’s tourism market for 2026 with practical operation cases, to help you plan your itinerary clearly and avoid unnecessary losses.Driving Distance:Approximately 5 hours (including stops along the way)
Highlights:Observe swans at Bayinbuluk Grassland, photograph the sunset at the Nine-Curve Eighteen-Bend.
Accommodation:Hotel in Bayin Town (advance reservation required).
Day 6:Bayinbuluk → Ili section of Duku Highway → Yining, airport/station drop-off
Driving Distance:Approximately 6 hours (including stops along the way)
Highlights:Travel through the Duku Highway, a scenic route where you can ‘see four seasons in one day.’
(II) Itinerary Change Instructions
In case of force majeure such as heavy rain or mudslides, Xinjiang Pathfinder International Travel Agency will activate a backup plan:
Alternative Attractions:If Nalati Grassland is closed, it can be changed to Kalajun Human Grassland or Xiata Ancient Path.
Extended Accommodation:If traffic control occurs on the Duku Highway, add one night’s accommodation in Nalati Town and take National Highway 218 the next day instead.
III. Price Instructions (Reference Range for 2026)
(I) Cost Breakdown
Adult Price:3680-4280 yuan/person (including 4 nights of quality accommodation, 4 breakfasts and 5 main meals, admission tickets + shuttle buses, exclusive vehicle, guide service).
Child Price:Children under 12 years old without a bed deduct 800 yuan, same price as adults if occupying a bed.

I. Key Highlights of the Ili Tour Group: Why Choose This Itinerary?：For single travelers, our agency will do its best to coordinate room sharing. Special circumstances require separate negotiation, with a reference price of 800 yuan/night.
(II) Price Fluctuation Instructions
Peak Season (June-August):Prices increase by 10%-15% due to tight hotel and vehicle resources.
Off-Peak Season (May, September):Prices decrease by 8%-10%, with some attractions offering off-peak ticket prices.
Prices and availability are subject to contract or customer service confirmation and may fluctuate with departure dates, with the contract signed by both parties as the main basis.
IV. Registration Method
You can register through Xinjiang Pathfinder International Travel Agency and consult Customer Service Manager Zhang Jing for specific departure dates, availability, and preferential policies. When registering, you need to provide valid identification information, contact details, and special requests (such as children occupying beds, etc.).
V. Refund and Change Policies and Cost Breakdowns
(I) Cancellation Rules (with 7 days before departure as the node)
Cancellation More Than 15 Days Before Departure:After deducting the handling fees for already-issued air tickets/train tickets (if any), the remaining tour fee will be refunded.
Cancellation 7-15 Days Before Departure:Deduct 20% of the tour fee as a penalty and refund the remaining amount.
Cancellation 3-7 Days Before Departure:Deduct 50% of the tour fee and refund the remaining amount.
Cancellation Within 3 Days Before Departure:Deduct 80% of the tour fee and recommend refunding a minimal amount.
Special Circumstances:If a sudden illness requires a hospital certificate, a partial penalty reduction can be negotiated.

(I) Itinerary Features: A Visual Feast of Grasslands, Lakes, and Canyons(II) Rescheduling Rules
Rescheduling Request More Than 7 Days Before Departure:One free rescheduling is allowed and must be used within the same year.
Rescheduling Request 3-7 Days Before Departure:A rescheduling handling fee of 200 yuan/person is required.
Rescheduling Request Within 3 Days Before Departure:Not accepted in principle; it is recommended to transfer the名额 (quota).
(III) Cost Breakdown Example (Taking a 6-day tour as an example)
Total Tour Fee:4000 yuan/person
Cancellation 10 Days Before Departure:
Already Incurred Costs:Air ticket handling fee 300 yuan + hotel deposit 200 yuan = 500 yuan
Penalty:4000 × 20% = 800 yuan
Refundable Amount:4000 – 500 – 800 = 2700 yuan
Cancellation 5 Days Before Departure:
Already Incurred Costs:Air ticket handling fee 300 yuan + full hotel payment 800 yuan + custom vehicle deposit 500 yuan = 1600 yuan
Penalty:4000 × 50% = 2000 yuan
Refundable Amount:4000 – 1600 – 2000 = 400 yuan

The Ili River Valley is known as ‘China’s Most Beautiful Summer.’ From July to August, during the peak tourist season, the grasslands are lush and green, wildflowers are everywhere, and the lakes are as clear as mirrors. The itinerary covers core attractions such as Nalati Grassland, Sayram Lake, Kalajun Grassland, and the Ili section of the Duku Highway, with daily driving distances controlled within 3-4 hours, making it suitable for families, parent-child travel, and photography enthusiasts.VI. Fee Instructions and Service Instructions
Fees Include:Accommodation, meals, admission tickets, shuttle buses, vehicles, and guide services within the itinerary.
Fees Do Not Include:Personal expenses (such as consumption, entertainment items), round-trip transportation (air tickets/train tickets), travel accident insurance.
Service Standards:Use of regular tourist vehicles throughout the trip, certified guides, and four-star hotels or characteristic homestays for accommodation.
The specifics are subject to actual consultation and contract signing. Reasonable changes to the itinerary can be made upon mutual agreement during the trip.
VII. Frequently Asked Questions
(I) Can admission tickets be refunded separately?
Once景区 (scenic spot) tickets are successfully reserved, refunds or changes require deducting handling fees (ranging from 10%-30%). If someone in the group withdraws, rescheduling or refunding must be done 48 hours before departure; otherwise, losses will be borne by the individual.
(II) Can quotas be transferred?
Some routes support quota transfers. Notify the travel agency in advance and provide the transferee’s information. Successful transfers can avoid direct refund losses.
(III) How to avoid refund and change complaints?
Confirm refund and change policies in writing in the contract when registering.
Retain key evidence such as payment vouchers and communication records.
Do not blindly sign refund agreements; be sure to verify the deduction details.
Ili’s summer is a carnival of grasslands, a tranquility of lakes, and a magnificence of canyons. Choose Xinjiang Pathfinder International Travel Agency to let our professional team plan a worry-free trip for you. In case of itinerary changes, we will protect your rights with transparent and compliant refund and change policies. Before departure, be sure to confirm details with Customer Service Manager Zhang Jing to start your wonderful journey with clear planning! 🌿🚗🌌

Contact Manager Wang Fei at phone number 18095969599 or WeChat 18095969599 to send itinerary and quotation