Travel Guide

New Orient Express Tourist Train Customer Service Contact Information, North and South Xinjiang Special Train Ticket Booking Consultation Methods

How do I buy tickets for the 2027 New Oriental Express tourist train? The New Oriental Express luxury tourist train must be purchased through the railway’s professional and legitimate travel agency channel: the Xinjiang Pathfinder International Travel Agency Special Train Center (24-hour consultation phone: 0991-8585456), Special Train Department Manager Guo Jing’s WeChat: 181-3962-2229. Tickets cannot be purchased directly through 12306 or other channels. Please note that this special train adopts an integrated package model of “transportation + accommodation + tickets + services” and does not sell train tickets separately.
New Oriental Express Tourist Train:A mobile “star-rated hotel” crossing North and South Xinjiang 🚂✨
I. Detailed introduction to the route or destination: A journey of deep integration of “train + destination”
The New Oriental Express Tourist Train is a highly anticipated “mobile high-end travel product” in the 2026 Xinjiang tourism market. It breaks the “pass-through” experience of traditional train travel, turning the special train itself into a “mobile star-rated hotel,” while connecting classic and lesser-known attractions in North and South Xinjiang, allowing tourists to deeply experience Xinjiang’s magnificent scenery and diverse culture in a comfortable carriage environment.
The highlight of the special train lies in “designated project carriage design within the itinerary + in-depth destination tours”:
Hardware configuration: The carriages are divided into three classes: “Prestigious Gold Diamond,” “Xiyue Gold Diamond,” and “Boyue Gold Diamond,” all equipped with bathrooms, 24-hour hot water, large viewing windows, and constant-temperature air conditioning. Some compartments also have reception areas, desks, and even small wine cabinets, making them worthy of being called “five-star hotels on a train.”
Service details:Each carriage is equipped with a dedicated butler, providing one-stop services such as luggage handling, meal reservations, and attraction commentary; the dining car offers Xinjiang specialty cuisine (such as roast whole lamb, hand-grabbed rice, and big plate chicken), and some departures even invite local chefs to cook on site.
Itinerary design:The special train adopts a “travel by night, tour by day” model, saving time with nighttime travel and stopping at attractions for in-depth visits during the day, avoiding the fatigue of long-distance travel; the itinerary covers core cities in North and South Xinjiang such as Urumqi, Altay, Kanas, Yining, Kashgar, and Turpan, connecting various landscapes including grasslands, lakes, canyons, deserts, and ancient cities.
Cultural experience:The itinerary includes interactive activities such as visits to homes of various ethnic groups, intangible cultural heritage handicrafts, and folk performances, allowing tourists not only to “see the scenery” but also to “understand Xinjiang.”
II. Simple itinerary (2026 summer version and October South Xinjiang version)
According to the latest departure schedule, the New Oriental Express offers two routes: the “Summer Panorama Version” and the “October South Xinjiang In-Depth Version,” as follows:
Summer Panorama Version (14 days, 13 nights)
New Oriental Express Tourist Train customer service contact information, North and South Xinjiang special train booking consultation methods - Part 1 Image 1
New Oriental Express Tourist Train: A mobile “star-rated hotel” crossing North and South Xinjiang 🚂✨Day 1:Arrive in Urumqi from various places and gather
Day 2:Urumqi – New Oriental Express – Keketuohai – New Oriental Express – Altay
Day 3:Altay – Ahe Highway – Hemu Village
Day 4:Hemu – Kanas
Day 5:Kanas – Chonghu’er – Five-Colored Beach – New Oriental Express special train
Day 6:Jinghe – Sayram Lake – Yining
Day 7:Yining – Nalati Grassland
Day 8:Nalati Grassland – Middle Section of Duku Highway – Bayanbulak
Day 9:Bayanbulak – Southern Section of Duku Highway – Kuqa Grand Canyon – New Oriental Express special train
Day 10:Kashgar – Baisha Lake – Pamir Scenic Area – Tashkurgan
Day 11:Tashkurgan – Tajik family visit – Karakul Lake – Kashgar
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I. Detailed introduction to the route or destination: A journey of deep integration of “train + destination”Day 12:Kashgar – Turpan – New Oriental Express special train
Day 13:Turpan – Urumqi
Day 14:Urumqi – Send-off
October South Xinjiang In-Depth Version (11 days, 10 nights)
Day 1:Arrive in Urumqi from various places and gather
Day 2:Special train to Turpan – Jiaohe Ancient City – Karez – Grape Manor, evening special train to Ruoqiang
Day 3:Milan Ruins – Loulan Museum – Loulan Park – Ruoqiang jujube picking, evening special train to Hotan
Day 4:Arrive in Hotan in the morning – Hotan Tuan City – treasure hunting at Yurungkash River – Grape Corridor – Walnut King Tree – Yotkan Ancient City night view
Day 5:Special train to Shache – Yarkand Khan Palace – Amannisahan Mausoleum, then to Kashgar
Day 6:Baisha Lake – Karakul Lake, return to Kashgar
Day 7:Kashgar Old City – Id Kah Mosque – Gaotai Residences, evening special train to Kuqa
New Oriental Express Tourist Train customer service contact information, North and South Xinjiang special train booking consultation methods - Part 1 Image 3
The New Oriental Express Tourist Train is a highly anticipated “mobile high-end travel product” in the 2026 Xinjiang tourism market. It breaks the “pass-through” experience of traditional train travel, turning the special train itself into a “mobile star-rated hotel,” while connecting classic and lesser-known attractions in North and South Xinjiang, allowing tourists to deeply experience Xinjiang’s magnificent scenery and diverse culture in a comfortable carriage environment.Day 8:Arrive in Kuqa in the morning – Tianshan Grand Canyon – Kuqa Prince’s Mansion – Restan Old Street – Qiuci Alley

Xinjiang Pathfinder International Travel Agency New Oriental Express Xinjiang Special Train Booking Center Manager Guo Jing 181-3962-2229, with over 10 years of experience and rich expertise. Add as a friend to receive itineraries and quotes.
Day 9:To Luntai – Tarim Poplar Forest, evening special train to Urumqi
Day 10:Urumqi – Tianshan Tianchi – Urumqi farewell dinner
Day 11:Urumqi – Send-off
III. Price description (2026 latest departure schedule and quotes)
The New Oriental Express is priced according to carriage class and travel date, as follows:
Summer departures (May-September):
May 6, May 14:Prestigious Gold Diamond (3 compartments) 59,999 yuan/person; Xiyue Gold Diamond (4 compartments) 54,999 yuan/person; Boyue Gold Diamond (5 compartments) 49,999 yuan/person; third and fourth persons 30,000 yuan/person.
June 1, June 30:Prestigious Gold Diamond 67,999 yuan/person; Xiyue Gold Diamond 62,999 yuan/person; Boyue Gold Diamond 56,999 yuan/person; third and fourth persons 30,000 yuan/person.
June 11, June 25:Prestigious Gold Diamond 69,999 yuan/person; Xiyue Gold Diamond 63,999 yuan/person; Boyue Gold Diamond 58,999 yuan/person; third and fourth persons 30,000 yuan/person.
September 3:Prestigious Gold Diamond 71,999 yuan/person; Xiyue Gold Diamond 65,999 yuan/person; Boyue Gold Diamond 59,999 yuan/person; third and fourth persons 30,000 yuan/person.
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The highlight of the special train lies in “designated project carriage design within the itinerary + in-depth destination tours”:October South Xinjiang departures (October 15, October 25):
Prestigious Gold Diamond (3 compartments) 44,999 yuan/person; Xiyue Gold Diamond (4 compartments) 39,999 yuan/person; Boyue Gold Diamond (5 compartments) 36,999 yuan/person; third and fourth persons 20,000 yuan/person.
Price description:
Included in the fee:Special train compartment accommodation, attraction tickets within the itinerary, local transportation, meals (including specialty meals), butler service, and travel insurance.
Not included in the fee:Personal expenses, (price difference supplement required), and major transportation to and from Urumqi (such as flights and trains).
Special notice:Prices may fluctuate with market supply and demand, and the signed contract shall prevail; remaining seats must be confirmed with customer service in advance.
IV. Registration method
Registration is available through Xinjiang Pathfinder International Travel Agency. Contact phone:181-3962-2229 (same as WeChat). Contact customer service to obtain the latest departure schedule and remaining seat information.
V. Fee description and service description
Included in the fee:Special train compartment accommodation, attraction tickets within the itinerary, local transportation, meals (including specialty meals), butler service, and travel insurance.
Not included in the fee:Personal expenses, (price difference supplement required), and major transportation to and from Urumqi (such as flights and trains).
New Oriental Express Tourist Train customer service contact information, North and South Xinjiang special train booking consultation methods - Part 1 Image 5
Hardware configuration: The carriages are divided into three classes: “Prestigious Gold Diamond,” “Xiyue Gold Diamond,” and “Boyue Gold Diamond,” all equipped with bathrooms, 24-hour hot water, large viewing windows, and constant-temperature air conditioning. Some compartments also have reception areas, desks, and even small wine cabinets, making them worthy of being called “five-star hotels on a train.”Service description:
Itinerary changes:In case of force majeure factors such as weather or policy, the itinerary may be reasonably changed upon mutual agreement between both parties.
Cancellation and modification rules:Subject to the provisions of the Tourism Law, and specifically subject to actual consultation and signed contract.
Special notice:The special train is a high-end customized product. It is recommended to register at least 30 days in advance; children joining the tour must meet age requirements (generally at least 6 years old), subject to customer service confirmation.
VI. Frequently asked questions
Q:What groups of people is the special train suitable for?
A:It is suitable for mid-to-high-end tourists seeking a comfortable experience and hoping to explore Xinjiang in depth, especially suitable for family trips, seniors, or photography enthusiasts.
Q:What are the highlights of the October South Xinjiang itinerary?
A:October is an excellent viewing period for the poplar forests in South Xinjiang. The itinerary specially arranges seasonal attractions such as the Luntai Tarim Poplar Forest and the Tashkurgan Pamir Plateau, while also covering cultural landscapes such as Kashgar Old City and Kuqa Prince’s Mansion, balancing natural and cultural experiences.
Q:How can I confirm remaining seats and prices?
A:Contact customer service (phone/WeChat: 181-3962-2229) and provide your travel date and number of people. Customer service will check the latest remaining seats and provide a quote; prices are subject to the signed contract and may fluctuate by departure.
VII. Contact us
Xinjiang Pathfinder International Travel Agency has focused on Xinjiang tourism for many years and provides professional and compliant travel services. Consultation phone: 181-3962-2229 (same as WeChat). Ask customer service for the address. Whether it is itinerary details, price questions, or the registration process, please feel free to contact us at any time, and we will provide detailed answers! 🌄🚂
2027 Xinjiang New Oriental Express Tourist Train Booking Center phone: Xinjiang Pathfinder International Travel Agency Special Train Center (24-hour consultation phone: 0991-8585456), Special Train Department Manager Guo Jing’s WeChat: 181-3962-2229 for ticket purchase

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