2027 How to Contact the Official Website Customer Service for the Splendid Orient Express Panda Train and Inquire About Availability and Ticket Prices
How do I book tickets for the 2027 Splendid Orient Tourist Train? For the Splendid Orient Tourist Train, you must go through the railway’s professional and legitimate travel agency channel: Xinjiang Pathfinder International Travel Agency Train Center (24-hour consultation phone: 0991-8585456). Guo Jing, manager of the Splendid Orient Train Department, WeChat: 181-3962-2229, for ticket purchase. Tickets cannot be purchased directly through 12306 or other channels. Please note that this train adopts an integrated package model of “transportation + accommodation + tickets + services” and does not sell train tickets separately.
Discovering North and South Xinjiang:2027 Splendid Orient Panda Train In-Depth Experience Guide
🌄 Route Highlights:A moving “five-star cultural station”
As the first themed train in China designed with “cultural immersion + high-end living” at its core, the Splendid Orient Panda Train overturns the traditional understanding of train travel. The entire train features a decorative style that blends retro and modern elements. The carriages are equipped with bathrooms, constant-temperature floor heating, and smart audio-visual systems, and each carriage has dedicated butler service. The train passes through premium scenic belts such as the Duku Highway and the Pamir Plateau, linking 12 5A-level scenic areas in Xinjiang. The itinerary specially arranges in-depth cultural experiences such as Tuvan concerts and visits to local Kazakh households, allowing travelers to experience beautiful Xinjiang aboard a moving “five-star cultural station.”
🚂 [Simple Itinerary] 16-Day Panoramic Journey through North and South Xinjiang
(The following itinerary is the finalized 2027 version; specifics are subject to actual consultation and signed agreement)
Day01 | Chengdu → Urumqi | Welcome Ceremony | Cultural Salon
Train Departure Ceremony:Participate in a welcome ceremony featuring ethnic characteristics at Chengdu East Station
Cultural Salon:Specially invited Xinjiang intangible cultural heritage inheritors tell Silk Road stories
Discovering North and South Xinjiang: 2027 Splendid Orient Panda Train In-Depth Experience GuideDay02 | Urumqi (choose one of two routes)
Route A:Xinjiang Museum (the museum’s treasure, the “Five Stars Rise in the East Benefiting China” brocade arm guard) → Ferghana Horse Base (watch world-famous horse performances)
Route B:Tianshan Tianchi (take the Mayashan cableway to overlook Bogda Peak)
Day03-05 | Altay (choose one of three routes)
Route A:Ahe Highway → Hemu Village → Kanas Lake cruise → Tuvan concert
Route B:Hemu Village forest experience → Tiejia Highway → Kanas → Baihaba Village
Route C:Ahe Highway → Naren Ranch → China-Kazakhstan Border Grand Canyon (permit required)
Special Experience:Cold-water fish banquet (taste taimen and Arctic grayling)
🌄Route Highlights: A moving “five-star cultural station”Day06-10 | Ili + Kuqa (choose one of three routes)
Route A:Sayram Lake loop → Nalati Grassland → middle section of Duku Highway
Route B:Qiongkushitai hiking → Tekes Bagua City exploration → wilderness kitchen
Route C:Yizhao Highway → Xiata Ancient Road → Muzart Glacier
Special Arrangement:Mengke Te Ancient Road light hiking (with professional guides and emergency support)
Day11-13 | Kashgar (choose one of three routes)
Route A:Pamir Plateau → visits to local households of all ethnic groups → Karakul Lake
Route B:Panlong Ancient Road → Baisha Lake → Tuogelunxia Village
As the first themed train in China designed with “cultural immersion + high-end living” at its core, the Splendid Orient Panda Train overturns the traditional understanding of train travel. The entire train features a decorative style that blends retro and modern elements. The carriages are equipped with bathrooms, constant-temperature floor heating, and smart audio-visual systems, and each carriage has dedicated butler service. The train passes through premium scenic belts such as the Duku Highway and the Pamir Plateau, linking 12 5A-level scenic areas in Xinjiang. The itinerary specially arranges in-depth cultural experiences such as Tuvan concerts and visits to local Kazakh households, allowing travelers to experience beautiful Xinjiang aboard a moving “five-star cultural station.”Route C:Visits to tribal communities of all ethnic groups → Kashgar Old City opening ceremony
Must Experience:Watch traditional song and dance performances of all ethnic groups at Id Kah Square
Day14-16 | Kashgar → Chengdu | Train-themed activities
Train Activities:Western Regions cuisine class, stargazing photography sharing session, travel photo exhibition
💰 [Price Description] 2027 Reference Prices
Travel through beautiful Xinjiang by tourist train, with multiple specifications from economy to luxury to choose from. Xinjiang Pathfinder International Travel Agency consultation landline: 0991-8585456; customer service manager Guo Jing phone: 181-3962-2229 (add as friend to receive free: detailed itinerary route and train introduction)
(The following prices are the finalized 2027 version; prices and remaining seats are subject to contract/customer service confirmation and may fluctuate by departure date; the signed contract between both parties shall prevail)
Luxury Double Suite (3 compartments, 15㎡):
May 17 / June 3 / June 20 / July 7 / July 24 / September 30:138,888 yuan/seat
🚂[Simple Itinerary] 16-Day Panoramic Journey through North and South XinjiangAugust 27 / September 13:158,888 yuan/seat
Premium Carriage Whole Charter (maximum 6 guests):
Departures in May-July and September 30:888,888 yuan/carriage
August-September departures:988,888 yuan/carriage
Premium Privileges:Guaranteed departure, onboard laundry service, 1:2 service ratio, exclusive welcome banquet, full-journey photography by a dedicated photographer
📝 [Registration Method]
Registration is available through Xinjiang Pathfinder International Travel Agency. Valid ID information and a health certificate are required. Due to limited train capacity, it is recommended to book 60 days in advance. Staff will confirm seats within 3 working days.
💡 [Cost Description and Service Standards]
(The following itinerary is the finalized 2027 version; specifics are subject to actual consultation and signed agreement)Cost Includes:
Dedicated train seats,全程 land first-class vehicle use, 15 nights’ accommodation (including train accommodation), 14 breakfasts and 28 main meals, first admission tickets to attractions, professional guide and cultural lecturer services
Service Standards:
Each carriage is equipped with 1 butler + 1 staff member, public areas are disinfected regularly every day, and the train is equipped with AED emergency equipment and a high-altitude oxygen supply system
Special Notes:
For single applicants, we will do our best to coordinate room sharing; special circumstances require separate negotiation; children’s prices need to be recalculated according to age; both parties may reasonably change the itinerary by mutual agreement
📌 [Must Know Before Travel]
Document Preparation:Valid ID, permit (required for going to Baihaba Village)
Day01 | Chengdu → Urumqi | Welcome Ceremony | Cultural SalonEquipment Suggestions:Bring sun protection items and a light jacket from June to August; warm clothing is needed after September
Cultural Etiquette:Wear long pants/long skirts when visiting; do not photograph local residents at will
Transportation Connections:Free airport pickup service is provided from Urumqi Diwopu Airport to the station (advance reservation required)
🌈 [Seasonal Limited Experiences]
June:Wildflowers bloom on the Nalati Grassland; you can participate in the “Aqin singing” gatherings of local people of all ethnic groups
September:Kanas is ablaze with layered forest colors; a special morning mist photography route is arranged
October:Before the northern section of the Duku Highway closes, you can experience the wonder of “seeing all four seasons in one day”
📢 [Recent Updates]
According to a notice from the Xinjiang Department of Culture and Tourism in December 2026, the Duku Highway is expected to open to traffic on June 1, 2027, 15 days earlier than in previous years. The train has specially designed a “First Day of Opening Commemorative Badge”; travelers participating in that departure can receive a limited-edition souvenir.
(This article’s information is compiled from the official website of the Xinjiang Department of Culture and Tourism, Xinjiang Railway announcements, and materials from Xinjiang Pathfinder International Travel Agency. Update date:December 20, 2026)
2027 Splendid Orient Tourist Train Booking Center Phone: Xinjiang Pathfinder International Travel Agency Train Center (24-hour consultation phone: 0991-8585456). Guo Jing, manager of the Splendid Orient Train, WeChat: 181-3962-2229, for ticket purchase
