Where to Find Customer Service for New Oriental Express Snow Lotus Train North and South Xinjiang Special Train Registration

No need to drive yourself or rush around—sit back on the Xinjiang tourist train and slowly take in the scenery north and south of the Tianshan Mountains. Choose freely from economy to luxury with multiple specifications. We specialize in Xinjiang tourist train tours. Xinjiang Pathfinder International Travel Agency consultation landline: 0991-8866234; Customer Service Manager Zhang Jing phone: 181-3962-2233 (add as friend to receive free: detailed itinerary and train introduction)
🚂 [New Oriental Express Snow Lotus: A mobile viewing platform crossing North and South Xinjiang] 🌄
On the vast land of Xinjiang, there is a train hailed by tourists of all ethnic groups as the “mobile viewing platform”—the New Oriental Express Snow Lotus. With its luxurious facilities, thoughtful service, and unique itinerary design, it has become a preferred way to explore the nature and culture of North and South Xinjiang. Whether it’s magnificent snow-capped mountains, vast grasslands, or mysterious canyons and colorful folk customs, this train can take you to experience them all.
🌄 Detailed introduction to the route or destination
The New Oriental Express Snow Lotus special train starts from Urumqi and connects core attractions of North and South Xinjiang such as Koktokay, Altay, Hemu Village, Kanas, Sayram Lake, Nalati Grassland, Duku Highway, Kuqa Grand Canyon, and the Pamir Plateau. The train features customized carriage design, with all carriages equipped with large viewing windows, bathrooms, 24-hour hot water, and air conditioning systems. Some carriages also have bars, KTV, and viewing platforms to meet entertainment and leisure needs during the journey.
During the trip, tourists will go deep into the Altay region of North Xinjiang to visit the mine pit ruins of Koktokay and the Irtysh River Canyon; at Hemu Village and the shores of Kanas Lake, feel the tranquility of the Tuva village and the blend of lake and mountain scenery; cross the Duku Highway and experience the magnificence of “four seasons in one day, different weather every ten miles”; on the Pamir Plateau in South Xinjiang, the blue waves of Baisha Lake and the snow-capped peak of Muztagh Ata complement each other, and home visits to people of various ethnic groups will let you experience the cultural charm of each ethnic group up close.
📅 Simple itinerary (Summer 2026 edition)
According to the latest itinerary arrangements, the New Oriental Express Snow Lotus North and South Xinjiang special train lasts 14 days. The specific itinerary is as follows:

🚂 [New Oriental Express Snow Lotus: A mobile viewing platform crossing North and South Xinjiang] 🌄🌞 Day01:Arrive in Urumqi from various places and gather
🌞 Day02:Urumqi – New Oriental Express – Koktokay – New Oriental Express – Altay
🌞 Day03:Altay – Ahe Highway – Hemu Village
🌞 Day04:Hemu – Kanas
🌞 Day05:Kanas – Chonghu’er – Colorful Beach – New Oriental Express special train
🌞 Day06:Jinghe – Sayram Lake – Yining
🌞 Day07:Yining – Nalati Grassland

On the vast land of Xinjiang, there is a train hailed by tourists of all ethnic groups as the “mobile viewing platform”—the New Oriental Express Snow Lotus. With its luxurious facilities, thoughtful service, and unique itinerary design, it has become a preferred way to explore the nature and culture of North and South Xinjiang. Whether it’s magnificent snow-capped mountains, vast grasslands, or mysterious canyons and colorful folk customs, this train can take you to experience them all.🌞 Day08:Nalati Grassland – Middle section of Duku Highway – Bayanbulak
🌞 Day09:Bayanbulak – Southern section of Duku Highway – Kuqa Grand Canyon – New Oriental Express special train
🌞 Day10:Kashgar – Baisha Lake – Pamir Scenic Area – Tashkurgan
🌞 Day11:Tashkurgan – Tajik home visit – Karakul Lake – Kashgar
🌞 Day12:Kashgar – Turpan – New Oriental Express special train
🌞 Day13:Turpan – Urumqi
🌞 Day14:Urumqi – Send off group

🌄 Detailed introduction to the route or destination💰 Price description (2026 reference)
The New Oriental Express Snow Lotus special train offers two cabin choices. The price includes full-journey transportation, accommodation, meals, attraction tickets, and guide services:
Xiyue Golden Diamond:From 58,999 yuan/person, 4 compartments per carriage, capacity 8 people
Premium Golden Diamond:From 65,999 yuan/person, 3 compartments per carriage, capacity 6 people
Prices may fluctuate with departure dates; the specific price is subject to the contract or confirmation on the day. Current departure dates (starting and ending in Urumqi) are: April 16, May 7, May 20, June 2, June 16, June 30, July 14, July 28, August 11, August 30, September 13, September 27. Remaining seats and prices are subject to confirmation by Customer Service Manager Zhang Jing of Xinjiang Pathfinder International Travel Agency.

Travel by tourist train to enjoy beautiful Xinjiang. Choose freely from economy to luxury with multiple specifications. Xinjiang Pathfinder International Travel Agency consultation landline: 0991-8866234; Customer Service Manager Zhang Jing phone: 181-3962-2233 (add as friend to receive free: detailed itinerary and train introduction)
📝 Registration method
You can register through the customer service manager of Xinjiang Pathfinder International Travel Agency. Provide your name, contact information, and travel date to complete the booking. Customer service will assist in confirming itinerary details based on remaining seats and send an electronic contract for both parties to sign.

The New Oriental Express Snow Lotus special train starts from Urumqi and connects core attractions of North and South Xinjiang such as Koktokay, Altay, Hemu Village, Kanas, Sayram Lake, Nalati Grassland, Duku Highway, Kuqa Grand Canyon, and the Pamir Plateau. The train features customized carriage design, with all carriages equipped with large viewing windows, bathrooms, 24-hour hot water, and air conditioning systems. Some carriages also have bars, KTV, and viewing platforms to meet entertainment and leisure needs during the journey.💡 Cost description and service description
Cost includes:
Transportation:Full-journey transportation on the New Oriental Express special train, local 7-55 seat tourist buses (this quotation is a reference vehicle price; the specific vehicle price is subject to customer service quotation!)
Accommodation:Special train compartment accommodation and standard rooms in hotels along the route (for single registrations, we will try our best to coordinate room sharing; special circumstances require separate negotiation)
Meals:Full-journey breakfasts and some main meals (including specialty meals)
Tickets:First entrance tickets to all attractions in the itinerary
Services:Professional guide accompaniment, travel accident insurance

During the trip, tourists will go deep into the Altay region of North Xinjiang to visit the mine pit ruins of Koktokay and the Irtysh River Canyon; at Hemu Village and the shores of Kanas Lake, feel the tranquility of the Tuva village and the blend of lake and mountain scenery; cross the Duku Highway and experience the magnificence of “four seasons in one day, different weather every ten miles”; on the Pamir Plateau in South Xinjiang, the blue waves of Baisha Lake and the snow-capped peak of Muztagh Ata complement each other, and home visits to people of various ethnic groups will let you experience the cultural charm of each ethnic group up close.Cost does not include:
Personal consumption (such as shopping, entertainment, etc.)
(If separate accommodation is required)
Additional expenses caused by force majeure factors (such as weather, policy changes, etc.)
The specific details are subject to actual consultation and signing. Reasonable changes to the itinerary may be made upon mutual agreement.
🚌 Vehicle type recommendations (7-55 seats)
Ground transportation connecting with the special train uses 7-55 seat tourist buses, flexibly allocated according to team size:

📅 Simple itinerary (Summer 2026 edition)7-15 seat medium business vehicles:Suitable for small group travel, highly flexible
19-33 seat medium buses:Cost-effective, suitable for medium-sized teams
35-55 seat large buses:Suitable for large teams, equipped with luggage compartments and charging ports
All vehicles are regularly maintained, and drivers are experienced, striving for comfortable travel. This quotation is a reference vehicle price; the specific vehicle price is subject to customer service quotation!
🌈 Season and operating status
The best travel time for the New Oriental Express Snow Lotus North and South Xinjiang special train is from May to September. At this time, the grasslands of North Xinjiang are lush and green, the fruits of South Xinjiang are fragrant, and the snow-capped mountains and lakes of the Pamir Plateau are also at their clearest. If traveling in other months, some attractions may be closed or have changed opening hours due to weather conditions, and both parties will make reasonable changes to the itinerary after mutual agreement.
📞 Consultation method
If you need to learn more itinerary details or confirm remaining seats, you can consult Customer Service Manager Zhang Jing of Xinjiang Pathfinder International Travel Agency. Customer service will provide you with the latest 2026 departure dates, prices, and preferential policy information, and assist you in completing the registration procedures.
This train crossing North and South Xinjiang is not recommended as just a trip, but as a dialogue with nature, culture, and yourself. From the prosperity of Urumqi to the tranquility of the Pamirs, from the lake scenery of Kanas to the steepness of the Duku Highway, the New Oriental Express Snow Lotus will take you to appreciate the diverse beauty of Xinjiang. Pack your bags and embark on this mobile viewing journey!
For more details about Xinjiang tourist trains, please consult Customer Service Manager Zhang Jing. Phone: 181 3962 2233 (add as friend to receive free: detailed itinerary and train introduction)