Tianshan Tourism Special Train Official Website Entrance and Customer Service Phone
For more details about Xinjiang tourism special trains, contact Zhang Jing, customer service manager of Xinjiang Pathfinder International Travel Agency: 181-3962-2233 (same as WeChat)
To find the official website entrance and customer service phone number for the ‘Tianshan’ tourism special train, the most reliable way is to obtain information directly through partner channels. Below is a summary of the inquiry paths and route overview for you.
🔍 How to check the official website entrance
The ‘Tianshan’ is a tourism special train operated by China Railway Urumqi Group Co., Ltd., combining ‘train + tourism products’. Therefore, the inquiry entrance is mainly divided into two steps:
1. Inquire about tourism products
Search for keywords on browsers or travel platforms (such as Xinxin Travel Network):‘Tianshan 2026 Xinjiang tourism special train official website’ or ‘Tianshan ticket booking official website entrance’.
In the search results, look for pages with ‘official website’ in the title and content clearly marked as ‘high-end panoramic tourism special train built by Xinjiang Railway’. Such pages usually provide ‘online consultation’ or ‘book now’ buttons, which are the entrances to partner products.
2. Inquire through railway channels
Open the ‘Railway 12306’ app and find the ‘Railway Tour’ or ‘Tourism Special Train’ entrance on the homepage.
Search for ‘Tianshan’ or ‘Traveling by Train in Xinjiang·Tianshan’ in the special train list.
Through this path, you can check departure information and jump to the partner travel agency’s product page to complete registration.
> 💡 Warm Tips
> To avoid information being modified by third parties, it is recommended that after obtaining the link, you verify the railway logo, operating unit name, and full travel agency name on the page to ensure accuracy.
📞 How to contact customer service for inquiries
Based on the route materials you provided, you can directly contact the following travel agencies for inquiries and registration:
To find the official website entrance and customer service phone number for the ‘Tianshan’ tourism special train, the most reliable way is to obtain information directly through partner channels. Below is a summary of the inquiry paths and route overview for you.Travel Agency Name:Xinjiang Pathfinder International Travel Agency
Inquiry Phone:181-3962-2233
Inquiry WeChat:181-3962-2233
When communicating, you can directly state your needs:
> ‘Hello, I would like to inquire about the ‘Tianshan’ tourism special train. Please provide the official website entrance, the latest Urumqi assembly dates, and prices.’
The customer service will usually provide you with the following information:
Official website or legitimate registration link
Accurate Urumqi assembly dates
Reference price range for corresponding schedules
Detailed itinerary (including daily attractions, accommodation, and meal arrangements)
Contract Reminder:Before confirming registration, be sure to sign a unified electronic contract with the travel agency under the National Tourism Service Supervision, and clearly include itinerary details, cost inclusions, and cancellation/change rules in the contract.
🚂 ‘Tianshan’ Route Highlights Overview
The ‘Tianshan’ is a high-end tourism special train connecting core attractions in northern and southern Xinjiang, with a journey of about 13 days and 12 nights. It adopts a ‘train follows passengers, passengers play while train stops, depart in the evening and arrive in the morning’ model, allowing you to enjoy comfortable accommodation while on the move.
🏞 ️ Panoramic Connection of Northern and Southern Xinjiang
🔍 How to check the official website entranceOne trip covers various landscapes such as snow-capped mountains, lakes, grasslands, deserts, and ancient cities.
Northern Xinjiang Scenery:Tianchi Lake, Kanas Lake, Hemu Village, Sayram Lake, Nalati Grassland, Bayanbulak.
Southern Xinjiang Charm:Pamir Plateau, Karakul Lake, Kashgar Ancient City.
🛌 ‘Train + Bus’ Hassle-Free Play
Travel by special train at night to the next stop, and switch to a tourist bus for in-depth exploration during the day. Fixed berths throughout the journey, no need to move large luggage, especially suitable for families and elderly tourists.
🛋 ️ Comfortable Carriage Configuration
The special train includes soft sleepers, hard sleepers, dining cars, bar cars, and multi-functional leisure cars. Blue Diamond and Silver Diamond series compartments offer different levels of choice, with well-equipped facilities balancing privacy and social space.
🗓 ️ Simple Itinerary Overview
Below is a 13-day itinerary overview for you. Specific arrangements are subject to the contract you sign.
Day 01:Departure-Urumqi (pick up and check into hotel)｜Meals: Not included｜Accommodation: Urumqi
Day 02:Urumqi-Tianchi Lake-Beitun｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Train sleeper
Day 03:Beitun-Kanas-Jiadengyu｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Jiadengyu
Day 04:Jiadengyu-Hemu-Colorful Beach-Jinghenan｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Train sleeper
Day 05:Jinghenan-Sayram Lake-Guozi Gou Bridge-Six Star Street-Yining｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Yining
The ‘Tianshan’ is a tourism special train operated by China Railway Urumqi Group Co., Ltd., combining ‘train + tourism products’. Therefore, the inquiry entrance is mainly divided into two steps:Day 06:Yining-Nalati Grassland-Bayanbulak｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Bayin Town
Our agency offers various travel options, including special train tours, carpool tours, group tours, and customized car services. For details, call: 181-3962-2233 (copy to add as friend for detailed Xinjiang travel itineraries and prices)
Day 07:Bayanbulak-Southern Section of Duku Highway-Restan Old Street-Kashgar｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Train sleeper
Day 08:Kashgar-Pamir Plateau-Karakul Lake-Stone City-Golden Grass Beach｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Taxian County
Day 09:Taxian County-Tajik Home Visit-White Sand Lake-Kashgar｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Kashgar
Day 10:Kashgar Old City-Fragrant Princess Garden-Aksu｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Train sleeper
Day 11:Tianshan Wensu Grand Canyon-Ta Village-Turpan｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Train sleeper
Day 12:Flaming Mountains-Grape Manor-Fruit Feast-Karez Well-Urumqi｜Meals: Breakfast, Lunch, Dinner｜Accommodation: Urumqi
Day 13:Urumqi-All over China (send off based on return flight/train schedule)｜Meals: Breakfast｜Accommodation: Warm home
💰 Price Explanation
Prices vary depending on the Urumqi assembly date and selected room type. Below are reference prices for some schedules. Specific costs, availability, and room arrangements are subject to the contract signed with the travel agency.
Departure on May 7
Silver Diamond Presidential Suite:23999 RMB/person
Blue Diamond Quadruple Room:13999 RMB/person
Blue Diamond Double Room:19999 RMB/person
1. Inquire about tourism productsExecutive Double Room:19999 RMB/person
Silver Diamond Double Room:18999 RMB/person
Silver Diamond Quadruple Room:12999 RMB/person
Departure on July 28 / August 11
Blue Diamond Quadruple Room:14999 RMB/person
Blue Diamond Double Room:20999 RMB/person
Silver Diamond Presidential Suite:24999 RMB/person
Executive Double Room:20999 RMB/person
Silver Diamond Double Room:19999 RMB/person
Silver Diamond Quadruple Room:13999 RMB/person
Departure on June 2 / July 8 / August 23 / September 4
Blue Diamond Quadruple Room Upper Berth:16999 RMB/person
Blue Diamond Quadruple Room Lower Berth:17999 RMB/person
Blue Diamond Double Room:24999 RMB/person
Search for keywords on browsers or travel platforms (such as Xinxin Travel Network): ‘Tianshan 2026 Xinjiang tourism special train official website’ or ‘Tianshan ticket booking official website entrance’.Silver Diamond Presidential Suite:42888 RMB/person
Executive Double Room:26888 RMB/person
Silver Diamond Double Room:25888 RMB/person
Silver Diamond Quadruple Room:17888 RMB/person
Departure on June 13 / 25 / September 5
Blue Diamond Quadruple Room:21888 RMB/person
Blue Diamond Double Room:29888 RMB/person
Silver Diamond Presidential Suite:42888 RMB/person
Executive Double Room:26888 RMB/person
Silver Diamond Double Room:25888 RMB/person
Silver Diamond Quadruple Room:17888 RMB/person
Departure on October 9
Blue Diamond Quadruple Room:9999 RMB/person
Blue Diamond Double Room:15999 RMB/person
> ⚠️ Price Note
> The above are reference ranges; actual costs may vary with schedules. Please confirm the final price, inclusions, and cancellation/change rules with the travel agency before signing.
For more details about Xinjiang tourism special trains, consult customer service Zhang Jing ☎️: 181 3962 2233 (add as friend to receive free: detailed itineraries and train introductions)
