South North Xinjiang 13 Day Loop, Tianshan Special Train Customer Service Online Q&A Ticket Booking
No need to drive or rush around. Take the Xinjiang tourist train to leisurely enjoy the scenery on both sides of the Tianshan Mountains. Various options from economy to luxury are available for you to choose from. Professionally operating Xinjiang tourist train tours, Xinjiang Pathfinder International Travel Agency consultation landline: 0991-8866234; Customer Service Manager Zhang Jing’s phone: 181-3962-2233 (Add as friend to receive for free: detailed itinerary and train introduction).
📞 Still troubled by the long routes between northern and southern Xinjiang and the hassle of changing hotels?
The ‘Tianshan’ 13-day north-south Xinjiang loop train might be the ideal choice you’re looking for. This route connects key attractions like Tianshan Tianchi, Kanas, Sayram Lake, Nalati, and Kashgar Old City, allowing you to enjoy a comfortable trip in a moving five-star hotel, where ‘the train moves with you, and you play while the train stops.’
This article will focus on the most concerning customer service Q&A and booking process to help you easily plan your trip.
🚂 What is the ‘Tianshan’ train?
The ‘Tianshan’ is a tourist train operated by China Railway Urumqi Group Co., Ltd., starting and ending in Urumqi. It uses a combination of ‘train + bus’ to connect the key attractions of northern and southern Xinjiang.
✨ Core Advantages
🛌 Depart in the evening, arrive in the morning:Most long-distance journeys are completed at night, leaving you energetic to play during the day without frequently changing hotels and packing luggage.
🏨 One berth throughout:Stay on the train’s sleeper berths for the entire trip, with large luggage stored on the train, saving effort and worry.
🚐 Train follows you:The train takes you near the scenic spots, then you switch to a tourist bus for in-depth tours, avoiding the fatigue of long car rides.
🛋 ️ Comfortable Carriages
Various room types:Offers two series: Blue Diamond and Silver Diamond, including double rooms, quadruple rooms, executive rooms, and presidential suites, meeting different budgets and needs.
Complete facilities:Carriages are equipped with air conditioning, 24-hour hot water, and charging sockets. Public areas include dining cars, bar cars, and multi-functional leisure areas, with some room types also featuring bathrooms.
🗺 ️ 13-Day North-South Xinjiang Loop Itinerary Overview
Simple Itinerary
📞 Still troubled by the long routes between northern and southern Xinjiang and the hassle of changing hotels?Day 01:Departure – Urumqi (pick up and check into hotel) | Meals: Not included | Accommodation: Urumqi
Day 02:Urumqi – Tianshan Tianchi – Beitun | Meals: Breakfast, Lunch, Dinner | Accommodation: Train sleeper
Day 03:Beitun – Kanas – Jia登峪 | Meals: Breakfast, Lunch, Dinner | Accommodation: Jia登峪
Day 04:Jia登峪 – Hemu – Colorful Beach – Jinghenan | Meals: Breakfast, Lunch, Dinner | Accommodation: Train sleeper
Day 05:Jinghenan – Sayram Lake – Guozigou Bridge – Six-Star Street – Yining | Meals: Breakfast, Lunch, Dinner | Accommodation: Yining
Day 06:Yining – Nalati Grassland – Bayinbuluke | Meals: Breakfast, Lunch, Dinner | Accommodation: Bayin Town
Day 07:Bayinbuluke – Southern Section of Duku Highway – Restan Old Street – Kashgar | Meals: Breakfast, Lunch, Dinner | Accommodation: Train sleeper
Day 08:Kashgar – Pamir Plateau – Karakul Lake – Stone City – Golden Grassland | Meals: Breakfast, Lunch, Dinner | Accommodation: Taxian County
Day 09:Taxian County – Tajik Home Visit – Baisha Lake – Kashgar | Meals: Breakfast, Lunch, Dinner | Schedule: Kashgar
Day 10:Kashgar Old City – Fragrant Concubine Garden – Aksu | Meals: Breakfast, Lunch, Dinner | Accommodation: Train sleeper
Day 11:Tianshan Wensu Grand Canyon – Ta Village – Turpan | Meals: Breakfast, Lunch, Dinner | Accommodation: Train sleeper
Day 12:Flaming Mountains – Grape Manor – Fruit Feast – Karez Well – Urumqi | Meals: Breakfast, Lunch, Dinner | Accommodation: Urumqi
Day 13:Urumqi – All over the country (send off according to return flight/train schedule) | Meals: Breakfast | Accommodation: Warm home
Quick Highlights of the Itinerary
D1-2: Arrive in Urumqi, get a first glimpse of the city, and visit the ‘Pearl of Tianshan’ Tianshan Tianchi.
The ‘Tianshan’ 13-day north-south Xinjiang loop train might be the ideal choice you’re looking for. This route connects key attractions like Tianshan Tianchi, Kanas, Sayram Lake, Nalati, and Kashgar Old City, allowing you to enjoy a comfortable trip in a moving five-star hotel, where ‘the train moves with you, and you play while the train stops.’D3-4: Deep into the Altay region, explore the pristine scenery of Kanas Lake and Hemu.
D5: Visit Sayram Lake, the ‘last tear of the Atlantic,’ and admire the grandeur of the Guozigou Bridge.
D6: Gallop across Nalati Grassland and experience the vastness of Bayinbuluke and its sunset.
D7-9: Follow the southern section of the Duku Highway into southern Xinjiang, explore Karakul Lake and Stone City on the Pamir Plateau, and experience a Tajik home visit.
D10-12: Stroll through Kashgar Old City to feel its cultural charm; traverse the Wensu Grand Canyon and experience the fiery land of Turpan.
D13: Return to Urumqi, ending an unforgettable journey.
💰 Price and Departure Date Explanation
Price and Departure Dates (please include in the main text as per the original):
I. Departure Dates (Urumqi assembly dates) and Corresponding Prices
1. May 7
Silver Diamond Presidential Suite:23,999 RMB/person
Blue Diamond Quadruple Room:13,999 RMB/person
Blue Diamond Double Room:19,999 RMB/person
Executive Double Room:19,999 RMB/person
Silver Diamond Double Room:18,999 RMB/person
This article will focus on the most concerning customer service Q&A and booking process to help you easily plan your trip.Silver Diamond Quadruple Room:12,999 RMB/person
2. July 28 / August 11
Blue Diamond Quadruple Room:14,999 RMB/person
Blue Diamond Double Room:20,999 RMB/person
Silver Diamond Presidential Suite:24,999 RMB/person
Executive Double Room:20,999 RMB/person
Silver Diamond Double Room:19,999 RMB/person
Silver Diamond Quadruple Room:13,999 RMB/person
Take the tourist train to enjoy beautiful Xinjiang, with various options from economy to luxury for you to choose from. Xinjiang Pathfinder International Travel Agency consultation landline: 0991-8866234; Customer Service Manager Zhang Jing’s phone: 181-3962-2233 (Add as friend to receive for free: detailed itinerary and train introduction).
3. June 2 / July 8 / August 23 / September 4
Blue Diamond Quadruple Room Upper Berth:16,999 RMB/person
Blue Diamond Quadruple Room Lower Berth:17,999 RMB/person
Blue Diamond Double Room:24,999 RMB/person
Silver Diamond Presidential Suite:42,888 RMB/person
Executive Double Room:26,888 RMB/person
🚂 What is the ‘Tianshan’ train?Silver Diamond Double Room:25,888 RMB/person
Silver Diamond Quadruple Room:17,888 RMB/person
4. June 13 / 25 / September 5
Blue Diamond Quadruple Room:21,888 RMB/person
Blue Diamond Double Room:29,888 RMB/person
Silver Diamond Presidential Suite:42,888 RMB/person
Executive Double Room:26,888 RMB/person
Silver Diamond Double Room:25,888 RMB/person
Silver Diamond Quadruple Room:17,888 RMB/person
5. October 9
Blue Diamond Quadruple Room:9,999 RMB/person
Blue Diamond Double Room:15,999 RMB/person
💡 Warm Tips
The above are partial reference prices for 2026; actual prices may fluctuate due to market supply and demand.
Price differences between room types are significant, e.g., the Silver Diamond Presidential Suite and Blue Diamond Double Room differ by nearly double, mainly in area, privacy, and whether a bathroom is included.
The ‘Tianshan’ is a tourist train operated by China Railway Urumqi Group Co., Ltd., starting and ending in Urumqi, using a ‘train + bus’ combination to connect key attractions in northern and southern Xinjiang. Final prices and availability are subject to the travel contract signed with the agency.
📞 How to Register and Book Tickets?
You can consult and book the ‘Tianshan’ route through Xinjiang Pathfinder International Travel Agency.
1. Contact Customer Service
Phone/WeChat:181-3962-2233
Key points for communication:Inform the customer service of your intended departure date, number of people, preferred room type, and preferences like floor or adjacent rooms.
2. Confirm Details
The customer service will check real-time availability and accurate prices, and explain what is included and excluded, such as round-trip transportation to Urumqi and personal expenses.
3. Sign and Pay
After confirmation, sign a formal travel contract and make payment. Be sure to keep the contract and payment receipt safe.
4. Pre-Trip Preparation
Before departure, you will receive a departure notice with assembly information, a packing list, etc.
📋 Included and Excluded Fees
✅ Fees Usually Include
Transportation:Accommodation on the Tianshan train for the corresponding room type, and tourist bus fees within the itinerary.
✨ Core AdvantagesAccommodation:Hotel or inn stays as listed in the itinerary.
Meals:Breakfast, lunch, and dinner as indicated in the itinerary (excluding self-paid meals).
Tickets:First entrance tickets and shuttle bus fees for scenic spots listed in the itinerary.
Services:Full-tour guide, train butler, and travel agency liability insurance.
❌ Fees Usually Exclude
Round-trip transportation costs to and from Urumqi.
Self-paid meals and personal expenses as marked in the itinerary.
Self-funded activities within scenic spots.
Single room supplement if unable to arrange shared accommodation for solo travelers.
> Note:The above are standard inclusions; please refer to the contract signed with the travel agency for specifics.
💡 Pre-Trip Tips
Climate and Clothing:Xinjiang has large temperature differences between day and night; even in summer, it’s recommended to bring warm clothing like a fleece jacket.
Sun Protection and Hydration:UV rays are strong; prepare sunscreen, sunglasses, and a hat. The climate is dry, so remember to hydrate.
Travel Time and Rest:Some sections have long travel times; prepare items like neck pillows and slippers on the train for proper rest.
Altitude Sickness:The itinerary passes through the Pamir Plateau at high altitudes. It’s advisable to consult a doctor in advance and bring common medications.
Documents and Discounts:Be sure to bring valid ID when traveling. Students, seniors, and others eligible for scenic spot discounts should inform customer service in advance.
For more details on Xinjiang tourist trains, consult Customer Service Manager Zhang Jing at phone: 181 3962 2233 (Add as friend to receive for free: detailed itinerary and train introduction).
